Terms of Service
These Terms of Service explain the rules and conditions that apply when you visit the Tamiya website, browse products, create an account, place an order, or contact customer support.
Overview
This website is operated by Tamiya. Throughout these Terms, the words “we,” “us,” and “our” refer to Tamiya, and the words “you” and “your” refer to the customer, visitor, or user of this website.
By using this website or purchasing from Tamiya, you agree to follow these Terms of Service and any other store policies linked or referenced on the website.
Acceptance of Terms
Please read these Terms carefully before using the Tamiya online store. If you do not agree with these Terms, you should not use the website, create an account, submit information, or place an order.
We may update these Terms from time to time. Your continued use of the website after updates are posted means you accept the revised Terms.
Online Store Terms
You agree to use the Tamiya website only for lawful shopping, browsing, account, and customer support purposes. You may not use the website in a way that disrupts store operations, interferes with other users, or violates these Terms.
- You must provide accurate and current information when placing an order or contacting support.
- You may not attempt to misuse checkout, payment, account, promotion, or website features.
- You are responsible for keeping any account login details secure.
- You may not copy, resell, scrape, or misuse website content without permission.
Product Information
Tamiya works to present product names, descriptions, images, specifications, pricing, and availability as accurately as possible. However, errors, omissions, display differences, or updates may occur.
Product images are provided for general reference. Colors, packaging, included parts, accessories, scale details, or presentation may vary depending on the item, device display, product batch, or manufacturer information.
Pricing and Availability
Prices, promotions, discounts, product availability, and website content may change without notice. We reserve the right to correct errors, update product information, limit quantities, or cancel orders affected by inaccurate pricing or availability information.
A product appearing on the website does not guarantee that it will remain available or that the listed details will remain unchanged.
Orders and Payment
When you place an order with Tamiya, you agree that all billing, shipping, contact, and payment information provided is accurate and complete.
Payment must be successfully authorized before an order can be processed. We may decline, cancel, or request additional information for an order if payment cannot be verified, order information appears incomplete, or suspicious activity is detected.
- Order confirmation does not guarantee final acceptance of an order.
- We may limit or cancel quantities purchased per customer, order, account, or address.
- If an order is canceled after payment, eligible amounts will be handled according to the applicable payment process.
Shipping Policy Reference
Tamiya offers Free Worldwide Shipping as described in our Shipping Policy. Shipping details, processing times, delivery estimates, tracking updates, and customs or import-related information are explained in the Shipping Policy.
Please review the Shipping Policy before placing an order so you understand how shipping, tracking, address issues, delays, and damaged package support are handled.
Return Policy Reference
Tamiya offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition requirements, return instructions, refund timing, exchanges, damaged items, and final sale rules are explained in the Return Policy.
Customers must contact customer service before sending any return. Returns sent without prior return instructions may not be accepted.
Account Information
If you create an account on the Tamiya website, you are responsible for keeping your account information accurate and your login details secure.
You agree to notify us if you believe your account has been accessed without permission or if your order information needs to be updated.
Prohibited Uses
You may not use the Tamiya website or its content for any unlawful, harmful, abusive, misleading, or unauthorized purpose.
- Violating applicable laws, regulations, or third-party rights.
- Submitting false, misleading, fraudulent, or incomplete information.
- Attempting to interfere with website security, checkout, payment, or account systems.
- Uploading or transmitting harmful code, spam, malware, or disruptive content.
- Copying, harvesting, scraping, or using website content without authorization.
- Using the website in a way that may harm Tamiya, customers, service providers, or other users.
Intellectual Property
The website design, text, images, graphics, logos, product presentation, page layout, and other content available through the Tamiya website are protected by intellectual property and related rights.
You may use the website for personal shopping and informational purposes only. You may not reproduce, distribute, modify, publish, or commercially use website content without permission.
Third-Party Links
The Tamiya website may include links or references to third-party websites, tools, payment services, or resources. These third-party services are provided for convenience or store functionality.
We are not responsible for the content, policies, availability, privacy practices, or actions of third-party websites or services. Please review their terms and policies before using them.
Disclaimer
Tamiya aims to keep the website available, accurate, and useful, but we do not promise that the website will always operate without interruption, delay, error, or technical issue.
Website content is provided for general ecommerce and product information purposes. Product details, availability, and website features may be updated, corrected, changed, or removed at any time.
Limitation of Liability
To the fullest extent allowed by applicable law, Tamiya will not be responsible for indirect, incidental, special, consequential, or similar damages that may result from use of the website, inability to use the website, product availability changes, order issues, or reliance on website content.
Nothing in these Terms is intended to limit rights that cannot be limited under applicable consumer protection laws.
Changes to These Terms
Tamiya may update, revise, or replace these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.
It is your responsibility to review these Terms periodically. Continued use of the website after changes are posted means you accept the updated Terms.
Contact Information
If you have questions about these Terms of Service, store policies, orders, shipping, returns, exchanges, products, or account support, please contact Tamiya at [email protected].
Please include your name, order number if applicable, and a clear description of your question so our support team can assist you.